Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience.

How We Use Cookies

We use a small number of cookies to make the website work and, only with your consent, to enable optional features such as our online booking calendar and embedded maps. We do not use analytics or advertising cookies.

Cookies We Use

Essential cookies (always on)

These are required for the website to function and are exempt from consent requirements:

• Admin session cookies: Used only by our staff to sign in to the site's admin area securely. They are not used to track visitors.
• Trusted device cookie: Remembers a staff member's two-factor authentication choice on their own device. Not set for visitors.
• Consent preference: Your Accept/Reject choice is stored on your device (in local storage) so we don't ask you again on every visit.

Optional third-party cookies (only with your consent)

• Calendly: If you accept cookies, our booking calendar on the Free Consultation page is provided by Calendly, which sets its own cookies. Without consent, you can still book directly on Calendly's own website via the link we provide.
• Google Maps: If you accept cookies, the map on our Rochester page is loaded from Google, which sets its own cookies. Without consent, we show a link to open the map on Google Maps instead.

Managing Cookies

When you first visit our site, a banner lets you accept all, reject all, or manage preferences to choose which types of cookies to allow. You can change your choice at any time using the "Cookie Settings" link in the footer of every page, which reopens the banner. You can also control cookies through your browser settings, though disabling essential cookies may affect how the website works.

Contact Us

If you have questions about our use of cookies, please contact us: